Payment Method

At Erlura, we’ve designed the shopping experience to be simple, secure, and convenient because fashion choices should be your only concern, not checkout hassles.

Accepted Payment Methods

We accept the following payment options for all online purchases:

  • Visa
  • Mastercard
  • Maestro
  • Apple Pay
  • Google Pay
  • Shop Pay

All transactions are completed in British Pounds (GBP) and processed through encrypted checkout systems to help protect your personal and payment information.

Payment Security

We take your privacy seriously. Our website is protected with SSL encryption and works with trusted payment providers to ensure your payment information is handled securely. We do not store your payment card details.

Charges and Authorizations

Your payment method will be charged immediately after your order has been successfully placed. In some cases, your payment provider may display a temporary authorization before the final charge is confirmed.

Issues With Payment?

If you experience any payment issues, please verify that your billing information matches the details registered with your payment provider.

If you still need assistance, contact us at info@erlura.com, and our team will be happy to help you complete your order.

Fraud Protection

To help protect our customers and maintain secure transactions, all orders are subject to a verification process. If we identify any unusual activity, we may contact you to confirm your order before it is processed.

Company Information

Company Name: Erlura

Registration Number: 90361512

VAT: NL004810452B15

Business Address: Eikbosserweg 176, 1213 SB Hilversum, Netherlands

Email: info@erlura.com

Phone: +31 6 33 03 19 44

Customer Service

Monday – Friday: 08:00 – 18:00 (GMT)

Saturday – Sunday: 10:00 – 16:00 (GMT)

Average Response Time: Within 24 hours.