Payment Method
At Erlura, we’ve designed the shopping experience to be simple, secure, and convenient because fashion choices should be your only concern, not checkout hassles.
Accepted Payment Methods
We accept the following payment options for all online purchases:
- Visa
- Mastercard
- Maestro
- Apple Pay
- Google Pay
- Shop Pay
All transactions are completed in British Pounds (GBP) and processed through encrypted checkout systems to help protect your personal and payment information.
Payment Security
We take your privacy seriously. Our website is protected with SSL encryption and works with trusted payment providers to ensure your payment information is handled securely. We do not store your payment card details.
Charges and Authorizations
Your payment method will be charged immediately after your order has been successfully placed. In some cases, your payment provider may display a temporary authorization before the final charge is confirmed.
Issues With Payment?
If you experience any payment issues, please verify that your billing information matches the details registered with your payment provider.
If you still need assistance, contact us at info@erlura.com, and our team will be happy to help you complete your order.
Fraud Protection
To help protect our customers and maintain secure transactions, all orders are subject to a verification process. If we identify any unusual activity, we may contact you to confirm your order before it is processed.
Company Information
Company Name: Erlura
Registration Number: 90361512
VAT: NL004810452B15
Business Address: Eikbosserweg 176, 1213 SB Hilversum, Netherlands
Email: info@erlura.com
Phone: +31 6 33 03 19 44
Customer Service
Monday – Friday: 08:00 – 18:00 (GMT)
Saturday – Sunday: 10:00 – 16:00 (GMT)
Average Response Time: Within 24 hours.